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Position - Divisional Manager
FIT
Reservations |
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Start date - January 2010 |
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Description of duties |
Minimum Requirements |
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- Build up and control a team of consultants and
team leaders
- Supervise workflow and procedures of daily
duties |
- Ability to train, lead, control and motivate
a diverse team of reservations consultants
and team leaders
- Must have a min of 5yrs reservations |
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- Do weekly briefings regarding department
queries and problems
- Quality control and margins of entered bookings |
background with excellent product
knowledge
- Management experience essential, |
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- Create cost awareness within the department
- Process, analyze and action on turn around |
including delegation and quick and accurate
decision making skills |
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times and workload reports
- Research and be aware of competitor's products |
- Strategic competencies for the department
and company as a whole |
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- Establish sustainable relationships to suppliers
and agents |
- Ability to represent the company to internal/
external stakeholders and interested parties |
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- Will be responsible for the emergency contact
phone 24/7 |
- Strong ability to interface with overseas
agents |
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- Assist in the planning of staffing requirements |
- Work well under pressure |
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- Build up and maintain a high level of motivation
and team spirit |
- Strong problem solving skills |
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- Establish clear targets for your staff and carry
out annual appraisals |
Preferred:
- Working knowledge of Tourplan |
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- Interact closely with HR regarding disciplinary
issues |
- Basic HR knowledge
- Broader tourism industry experience |
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- Existing relationships within the industry |
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enquire now
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